The Concept of Privacy in the Workplace Essay Example | Topics and Well Written Essays - 750 words

The Concept of Privacy in the Workplace - Essay Example tout ensemble the employees of the company must be given a corporate e-mail account. The account will involve a password known only to the user of the account. This control mechanism ensures that the only person that tail end enter the account is the employee. The concept of privacy in the workplace is a widely debated topic. A the great unwashed of employees feel that despite being paid a salary during work hours they are entitled to definite basic levels of privacy including the right to ad hominem telecommunicates with orphic information. The companys policy should be to earmark personal emails to occur, but its content cannot be confidential due to the possibility of a traitor leaking confidential information to outsiders using the email system of the company. The email content will be audited every 30 days for quality self-confidence purposes. An important element of the email system of the company is the usage of email to provide node renovation. All major companies provide its customers an email address for support. It takes a lot of dig to read through these emails. The company must hire an additional 50 employees to increase the speed of its email customer service support function. The new standard should be to increase the customer service reaction of the company to every 24 hours. To achieve this goal the customer service department must be redesigned to run a 24-hour operation composed of three daily 8-hour shifts. The email system and customer service function could be streamlined through the use of advances in information technology. The company could spend a few thousand bucks to incorporate an artificial intelligence that filters customer support emails based on compulsion and customer inquiry. The system could be used to provide faster support to customers that have major issues that film immediate attention. All the emails that are sent and received by employees will be sto red in a database for volt years. The customers emails the company receives will be also be saved for at least five years. The system will automatically save the emails in a database upon being sent or received. Safeguarding the employees and customer information is very important for the company. The Sarbanes Oxley Act of 2002 increased the compliance costs for public companies in the united States. The stored capabilities of the system will help the company comply with the Security and Exchange Commission and other governmental agencies regulations. The internal email policy of the company includes the following stipulations. The employees of the company must answer all emails at bottom 24 hours of receiving the email. The employees can only access the information system of the company from within the physical facilities of the company. The employees must not take any digital documents of any information. The employees can use the corporate email for personal emails, but they m ust realize that an audit may read the contents of the email for quality assurance purposes. The email has become a primary communication tool that everyone that is online uses for personal or business purposes. collect to the delicate nature of information transfer in corporate America companies have become stricter close security measures regarding electronic tools such as emails.